A Day in the Life of a PR Pro

Lisa HessEvery week I write about the things I think can help people do a better job of marketing themselves by using PR. From a purely media standpoint, it makes sense for me to do that. After all, I’m the CEO. I wrote the book. I’m the expert.

But, I am profoundly proud to say that I am not the only expert. At EMSI we have a team of experts and quite frankly, this team is one of the best I have had in my 21 years of running this business. The work they do on a daily basis is phenomenal.

I thought I would introduce you to them, one by one, over the summer months, and allow them to tell you about what they do every day to book interviews on radio and TV and obtain print coverage. I believe it can be truly enlightening and helpful for you to learn how they overcome obstacles and meet challenges in order to consistently arrange media day in, day out, week in and week out. Read more on a day in the life of a PR pro →

If You Don’t Trust Them, Why Did You Hire Them?

In every business, there is always a need to hire an outside vendor. Whether you need a carpenter to build an office partition, an accountant for tax advice or a public relations firm for raising awareness, executives will need to seek outside expertise from time to time.

The success or failure of those engagements relies a great deal on a company’s ability to manage those vendors. Being in the client service business myself, I live in both worlds. My agency is hired to consult with other businesses, and as a business owner I sometimes have to bring in professionals to service my company. While most of my experiences on both sides of the fence have been mutually beneficial, I find myself learning from those few that have not. That’s why I thought it might be helpful to offer a few tips on how to make your vendor engagements successful ones. Read more on trusting the vendors you hire →

Get Customers Influencing Stores to Stock Your Product

Usually, I like to dispense advice from the standpoint of having been in the media for 20 years, but this week’s advice is more in the land of common sense.

When you go to the store and you can’t find the exact product you’re looking for, what do you do? Do you just go home empty-handed? Or do you ask a manager? Most of the time, I ask a store or assistant manager if they carry the product, or if they can order it. And, most of the time retailers want to work with customers, so they’ll find a way to get what you want. After all, if they can service your needs, hopefully you’ll keep coming back. Read more on getting customers to influence stores to stock your product →

How Charlie Sheen’s Use of Talk Radio Demonstrates the Medium’s Influence over Everything Else

Have you noticed how Charlie Sheen has quieted down? It’s not that his public meltdown has slowed or that he’s run out of things to say. It’s just that he isn’t saying it on radio anymore.

I was actually surprised when I realized that Sheen’s daily presence in the news wasn’t just from his tweets or his videos that he posted online, but rather his radio interviews. The meatier comments the media used for their stories about Sheen actually came from his constant calls to national radio shows like The Dan Patrick Show, The Alex Jones Show and a wide variety of morning shows in different cities.

In fact, Philadelphia’s Wired 96.5 FM station – recognizing Sheen’s penchant for phone-in radio rants – flew a banner over Sheen’s house inviting him to call the station. He did and another news cycle ensued. Read more on Charlie Sheen's use of talk radio →

How NOT to Sell a Book: Learn the Seven Deadly Sins of Book Marketing

Not a day goes by that I don’t hear this same question from people who contact me to help them market their books: If I do PR, how many books will I sell?

This seems like a straightforward question at first, until I start asking some questions myself: Do you have a Web site? What’s your marketing plan? Is your book available online? What’s your message?

At the risk of demystifying what I do for my clients, let me make it abundantly clear, there is NO magic wand that will help you sell your book. PR, advertising, promotions, Web sites, social networking, none of it will guarantee you a bestseller. However, I think it’s imperative that I point out a few things which, if absent, will practically guarantee barely any sales beyond family and friends. Read more on how NOT to sell a book →

Are You The Invisible Author?

Just about everyone is familiar with the classic image of The Invisible Man, whether it’s Claude Rains in bandages and a trench coat or the revisionist take with Kevin Bacon in foundation makeup and a hoodie. While both were great films, they both underscored the inherent detriments to being invisible.

In my world, I see authors who feel like the Invisible Man all the time. They’ve toiled tirelessly to write their books and get them published, and then languish as they wait to get noticed by an audience they know would appreciate their messages, if only they knew the book existed.

Well, to reference another great film, promoting a book is not like the magic of Field of Dreams, in which the only thing Kevin Costner needed to do in order to get people to flock to his baseball field in the middle of his corn crops was simply to build it. In the book world, if you write it, they will NOT come; you need to make them aware that you and your book exist. Read more on being the invisible author →

Marketing Expert and Author, Al Ries, Shares His Insights on Positioning, PR & More–Part 1

Over the 2010 holidays, I had the privilege to interview Al Ries, who is an international marketing expert and author of 12 books on marketing, advertising and PR (The 22-Immutable Laws of Marketing, Positioning, The 22-Immutable Laws of Branding, Marketing Warfare, The Fall of Advertising & The Rise of PR, War in the Boardroom, among others). Al is also an internationally renowned speaker and consultant to many of the mega brands and corporations.

In this interview, Al shared many insights that I am excited to share with all of you. I separated the interview into three parts and below we start with part 1. To read parts two or three, click on the links below:

Al Ries Part 2
Al Ries Part 3

Read more on marketing expert and author, Al Ries →

You Don’t Need to Be a Celebrity to Get in the News

So, Why Would the Media Be Interested in Me?

In my more than 20 years in public relations, one of the questions I get asked a lot is, “Well, why would the press care about me? I just work for a living, like everyone else.”

The truth is that experts are experts, no matter their field, and as the media has grown over the past decade, it seems there is an endless hunger for experts to comment on the news. Keep in mind the media encompasses 24/7 cable news networks, news/talk radio stations, print media and online news sites that cover just about every topic you can imagine, and then some. While your expertise may be in a “niche” industry or profession, you’d be surprised how many media outlets might have need of your opinions and commentary for their coverage of the news. Read more on you don't need to be a celebrity to get in the news →

Debunking the Myths of PR: Why What You Think You Know Isn’t True

For decades, police detective shows have dominated the airwaves. From Dragnet to Hill Street Blues to CSI, people can’t seem to get enough of the good-guys-catching-bad-guys formula. But a long time ago, a veteran police detective told me that most of those shows have no relation to reality. In fact, he said the most realistic TV police show that was ever aired was the long-running sitcom Barney Miller. With a dose of humor and very little drama, that show depicted what really goes on behind the scenes in the police world.

This same problem happens in the public relations industry. I can’t think of any TV show or movie that has ever depicted PR people accurately. What’s more, I think the way PR professionals have been portrayed in popular culture has not only hurt our reputations, but has also provided a very skewed concept of what we actually do. Read more on debunking the myths of PR →

Why Your Promotional Message Is Not Your PR Angle

Whether you’re promoting a company, book, product or service, the goal is to get your message out so people will decide to buy whatever it is you’re selling. Promotion often revolves around your key market differentiators – the things about you that make you different and better than your competition.

However, when it comes to your PR campaign, the press isn’t interested in your market differentiators or whatever it is you’re selling.

Their position is that they don’t exist to provide coverage to help you sell or to make money at all. The press corps in broadcast, online and print exists to inform and entertain their audiences so THEY can sell advertising and make money. Read more on why your promotional message is not your PR angle →

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